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Return Policy

Koda Lane Boutique guarantees customer satisfaction based on excellent styles and reliable customer service.
Our team ensures that all items are personally inspected for the best quality and packed with love and care.
However, if you're not satisfied with the items you received, we're here to help. ♡

 

** ORDERS CANNOT BE CANCELLED AFTER PURCHASE. PLEASE DOUBLE CHECK YOUR ORDER BEFORE SUBMITTING. **

RETURN:

    • Exchange or store credit only. (No refunds.)
    • Please contact us at kodalaneboutique@gmail.com for a Return Authorization Number within 7 days from date of delivery.
    • If 7 days have gone by, unfortunately we cannot offer an exchange or credit.
    • Return must be unworn, unwashed, and with all original tags attached. (If return does not meet requirements, a 15% restock fee will be deducted from the total.)
    • Must include RA# on the outside of the box.
    • Include the original copy of the invoice.
    • Customer is responsible for all return shipping fees.
    • Returns must be sent back within 5 business days of receiving RA#. (Return will not be valid for exchange or store credit if returned after 5 business days.)
    • All purchase made with store credit are FINAL SALE. (No exceptions.)

EXCHANGE:

  • Exchange will be shipped once returned item is received and inspected. (Free shipping if exchanged for just different size!) :)
  • If item is of lesser value or not available for exchange, a store credit will be provided for the available balance. (Minus shipping fee.)
  • If item is of greater value, a Paypal invoice will be emailed for the balance due. (Including shipping if exchanged for a different style.)
  • Customer is responsible for all return shipping fees.
  • An email will be sent to confirm receipt of return package.
  • Returns are processed within 3-5 business days of receiving your return. (Weekends and Holidays not included.)

 

** ALL SALE ITEMS ARE FINAL **
(including all coupon codes, store credits, exchanges, bodysuits, lingerie, undergarments & swimwear.)

 

 

 

 ** Policies are subject to change without notice **